argos taken money but no order confirmation

DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! From the 1st phone call to place my order, all I have had are problems. THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. Called BOI, they cant find the issue on my side, so has to be Argos. I didnt purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. salesforce license management best practice She sheepishly said good bye and call ended. I strongly suggest that you don't buy anything from this company, not unless you want to WASTE your TIME and money, the staff are just rude, customer services are just rude, and their products are LOW standard CHEAP RUBBISH! The UK website is much better though, completely updated design. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How do I stop the payment as I didn't actually place an order! I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. Uncategorized ; June 21, 2022 argos taken money but no order confirmation . Order confirmation may take a couple of hours during busy periods. It takes 1 day to leave my account but 10 to leave Argos! P me off that much I will never use Argos / homebase ever again. Call me stupid, but I was not expecting the following: I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. Its the biggest name in ulster. Solved: I went to order something on Argos today, proceede - PayPal 1 ACCEPTED SOLUTION. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back into my account. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. crossroads grill menu sanford, nc. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. 'Uncorrectitude'? The response? As in this case had we not chased the order up we would have been non the wiser and Argos would have held on to our money indefinitely. Stock was conformed the order was conformed and delivery scheduled for Wednesday between the hours of 7am and 6pm. I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. How do I know my online order has actually gone through? Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. When asked why this has never happened before they said it was a clause on the receipt. If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment. I then took screenshots of the chat and contacted Monzo. As all our records show that the correct item was sent out to you I am unable to assist you further in this matter. First things first, please check your Junk folder as it might be waiting for you there. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. When I queried this, she explained that, although I had received the item on Saturday 28th, I had not called about the mix up until Wednesday 2nd. When I explained that I didn't have her surname, I was cut off! They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! Environmental Issues, Home Automation & Internet of 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. I was told all line managers had finished their shifts and i would have to ring again in the morning. Leave the Archive, I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. Share your photos and videos with others to prove the truth of your words. Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. To comment on this thread you need to create a Mumsnet account. Editor, Marcus Herbert. Items showing as in stock for home delivery but not available when trying to buy them. Another shopper added: "Im currently on hold to you, been 45 minutes now. "I tried to place an order which wasnt going through so tried four times, just over 300 each time. Beanbags are out of stock. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. There are better shops out there; I really wish I never bought it! If we can be of any further assistance (are they taking the p***? You are viewing the PayPal Community Archives. We have checked our stock levels on the camera and they are correct; these are stored in a secured room. I explained that my head was about to explode and wanted to speak with manager as I wanted this sorted out immediately as I was in no mood to keep repeating myself. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. argos taken money but no order confirmation. I just happen to have a name thats been in conflict with their past. I too will be informing all friends, family and anyone else that cares to listen, to NOT use Argos, unless you are in-store, and want something fairly small and cheap. No notes are made on their computers, that others working there might find useful. May I apologise (is that what this is?) Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. I PURCHASED AN IPOD NANO ( SILVER ) IN FEB OF THIS YEAR ITS BEEN RETURNED AND REPLACED TWICE DUE TO FAULTS, THE MOST RECENT ON SATURDAY 9TH MAY. If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. One incident quoted, involved a paddling pool being mistaken for a sink! This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The complaint has been investigated and resolved to the customers satisfaction. They told me to wait and see what happens and if I am charged then they're happy to refund me. Argos refused to replace it claiming it had been misused. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. But if they have not captured it then Argos can't cancel it or refund the payment for you. I was without my laptop for six weeks when I finally received it back and powered it up the screen remained blank. When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. http://www.argos.co.uk/static/Product/partNumber/7641644.htm I was told that I would get a call from someone on Monday. whomitconcerns. ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. "Ive now lost money and have no idea how I can get my daughter's birthday presents. Shoppers will have 30 days from when stores fully reopen to return their goods. They are blaming Paypal for what it looks it's their issue. View our online Press Pack. We've asked Argos if these shoppers will be refunded automatically, or if customers need to get in contact, and we'll update this article when we know more. They have 500 euro and I have nothing. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. My order was not in stock and i was told they cant sell me anything thats not in stock. LOLICOPTER! Will I need to wait at least 17 working days? Argos told us it's currently experiencing a high number of calls to its customer service line due to the coronavirus crisis, but says it aims to refund shoppers who've been charged but not received their orders "as soon as possible". The customer service team I found to be rude and unhelpful, and think it's acceptable for someone to have to wait 2 weeks to have the issue resolved. Argos have now taken nearly 700 from my bank account and all I got from the complaints department was to speak to my bank who can't do anything as this is an error by Argos. Interaction, Climate Change, Sustainability & argos taken money but no order confirmationgranville ny property taxes. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. I said that was fine but how were they going to compensate me for the 3 lengthy phone calls i had made. I had this last week, I got charged twice and only received one order confirmation. 0. I spent nearly 1,000 on furniture (which they took from my credit card in record time). argos taken money but no order confirmation This content may be old or outdated. It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. I will post details of final outcome once this is over, in the hope that it will help others. We often link to other websites, but we can't be responsible for their content. It could not have been plainer that the days of, 'the customer is always right' are long gone, instead having been replaced by Argos with, 'sc**w the customer and see how much extra money we can make from them'. Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. God put me on Earth to acomplish a certain number of things. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. I am not even given the chance to order alternative bed! argos taken money but no order confirmation I sent a messenger message to Argos who said the extra charge would be refunded. I too have been ripped off my Argo's they just want your MONEY! but because staff have worked with them for years they are more believable than the customerBUT OF COURSE..they can do nothing wrongwhy didnt i think of that ? We decided to cancel our order, and go to Ikea (as we should have just done in the first place). After assuring her that it was them who had terminated the call which she denied and a short 2 way banter ensued with her not wanting to take responsibility. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". Thank you so much for your replay . Anyway, I explained the situation again, through gritted teeth and demanded to speak to this 'Lisa', but nobody seemed to be able to tell me who she was and I was asked to call back with a surname as "Lisa is a very common name and we have at least six here". I tried to order a 350 phone off Argos yesterday. They said it is up to Paypal. i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. Argos Chat Support told me that Argos cannot cancel these "pending charges" as they have no order number and that . I recently did quite a bit of overtime and finally decided to treat myself to a new camera. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation Argos - No Order Confirmation! MoneySavingExpert Forum Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! By this time I was in danger of losing my temper completely and asked for the address which i could write to informed her that i would be putting a complaint on the internet forum and that we would be recommending to our wide circle of friends that they do not use this Argos home delivery service. Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. If it's been two hours since placing your order, and you haven't had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending.
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