microsoft surface data eraser no disk drive found

https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, for older devices 2020 year and earlier onedrive link https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, @Syson032 , reply to me , iso file is worked or not. Thank you in advance. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. Cookie Notice clean Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Report abuse Report abuse . @jaxne . This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Select X to close Microsoft Surface Data Eraser. Your daily dose of tech news, in brief. Can I send the faulty SSD by itself for a replacement or upgrade? More info about Internet Explorer and Microsoft Edge, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. Reimage devices containing sensitive data. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. Confirm USB drive of at least 4 GB is connected. For more info, see Prepare your Surface Duo for service. also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Confirm USB drive of at least 4 GB is connected. Tap or click OK to erase the contents of the USB drive. Press and hold the volume up button. Then your Surface is sent back to the service center technician to have the data removed. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. To work around this issue, changethe deployment tool to target DISK2. Reply NDLunchbox Additional comment actions Tried imgburn but I don't know which boot files are required, @jaxne . I had him immediately turn off the computer and get it to me. Repurpose a Surface device for a new user. The BMR image can be downloaded and installed, or a custom image can be deployed. Diskpart doesn't lend much help unless there's a command I'm missing - list disk shows nothing. Step 1: Connect the bootable USB containing Surface Data Eraser to your Surface device. Select device architecture"::: Select the USB drive of your choice from the USB Thumb Drive Selection page as shown in Figure 4, and then select Start to begin the USB creation process. Microsoft Surface Data Eraser USB thumb drive selection. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). first format the Pendrive with FAT32 format using diskpart command. Booting the Microsoft Surface Data Eraser USB stick. The Microsoft or Surface logo appears on your screen. Can I remove it, or can I have Microsoft remove it and send it to me to ensure I always maintain ownership of the data? After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. MakeWinPEMedia /ISO C:\WinRE_amd64 C:\WinRE_amd64\dataeraser_x64.iso, wait few seconds to complete, now iso file created in C:\WinRE_amd64\, @RAJU2529 This version of Microsoft Surface Data Eraser adds support for the following devices: Surface Data Eraser v3.2.45.0 and above can be used to restore Surface Pro or Surface Laptop devices with the 1TB storage option in the scenario that the device shows two separate 512GB volumes or encounters errors when attempting to deploy or install Windows 10. Figure 4. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. A subreddit for the Microsoft Surface family of products. Step 5: Finally, you need to press the S key to erase data. When you see the confirmation screen, confirm the same by pressing the Y key. Partition to be erased is displayed in Microsoft Surface Data Eraser. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Hello! If the Start button is disabled, check that your removable drive has a total capacity of at least 4 GB. restart the windows to check disk automatically , once completed restart the windows . I have had this message pop up for one of my old clients I still do support for and I am still the Admin for on their 365 system. The drive you select will be formatted and any existing data on this drive will be lost. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. I thought for sure one of these was but it doesn't say anything on it. Select Yes to continue erasing data on the Surface device. When the Congratulations screen is displayed, you can eject and remove the thumb drive. downloading link for few ARM64bit surface pro devices DISK0 not found when you deploy Windows on a Surface device that has If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Does anyone know of the download location for the driver? @RAJU2529 OK just tried unzipping all the files to the thumbdrive and booting the Surface Go on it. You can't even buy a 4GB USB drive anymore, the minimum now is 16GB from a Best Buy retail store. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. Does Microsoft have software I can use to help me wipe data from my Surface before I send it in? Thank you. b. Securely Wiping a Microsoft Surface using the Microsoft Surface Data Eraser Wiping the drive of MS Surface before disposal : r/sysadmin - Reddit For more information, please see our It is required for docs.microsoft.com GitHub issue linking. That said, the Surface Eraser bootable USB can be prepared on any Windows running PC. my surface book 2 is stuck at windows logo (is it called boot loop?). Repurpose a Surface device for a new user. It doesn't work on Surface Duo. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. @jaxne we will close this issue. Last Updated on September 28, 2020 by admin 1 Comment. Microsoft doesnt have notification capabilities at this time. c. Press and release the Power button. Boot your Surface device from the Microsoft Surface Data Eraser USB stick. To continue this discussion, please ask a new question. Dism /Online /Cleanup-Image /StartComponentCleanup d. Release the Volume Down button. When the Surface device boots, a SoftwareLicenseTerms text file is displayed, as shown in Figure 5. @RAJU2529 Thank you. If it doesn't see the drive then it won't show in the boot order. @jans-at Today just now i successfully created a bootable iso file for 64bit. Although there are users in this community who are more than willing to helplike @RAJU2529 and @illfated, you may not get the answer you need immediately. Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. Please guide me, Scan this QR code to download the app now. and our You can get to the UEFI BIOS by doing the following: UEFI BIOS is pretty basic. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. NOTE: The download page lists other tools for the Surface device as well. Complete the Microsoft Surface Data Eraser USB creation process. Prepare a Surface device to be sent for repair. The Surface Data Eraser tool rejoins the two drives into a single storage-spaces drive. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] Begin the Microsoft Surface Data Eraser tool. Select any of the following sections or select Show all. boot the Windows into normal mode and use This topic has been locked by an administrator and is no longer open for commenting. The drive is 256GB. Figure 2. The drive you select will be formatted and any existing data on this drive will be lost. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Begin the Microsoft Surface Data Eraser tool. The Microsoft Surface Data Eraser tool will delete all data, including Windows operating system files required to boot the device, in a secure and unrecoverable way. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "There was a problem recovering your PC" when recover from a drive You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. Here is the downloadable bootable .iso link google drive Surface Data Eraser - Unknown disk drive manufacturer Data like Exchange Online Mailbox content and SharePoint Online Site content is stored in a Microsoft Data Center and is not affected by the Surface service process. Most Surface models don't have removable storage media. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: Surface Data Eraser on Surface Studio and Surface Studio 2 can take up to 6 minutes to boot into WinPE before disk erasure can occur. The tool comes in handy when you Surface is not booting, and you want to send it to service. no warranty coverage and I'm a student so I'm really trying to salvage the situation. . chkdsk C: /f /r /b /x /v Unable to continue. and downloaded the shared link name of the file is MSDE_bootable_v3.48.139.0, Onedrive link If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. If I don't get this resolved soon, I'm just going to send in this Surface Go. Getting frustrated with this Surface unit. If you have problems booting from the usb post back to this thread for help. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Select Success. Filed Under: Windows 10 Tagged: Bootable USB, Surface. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Your email address will not be published. Note This means that Microsoft Deployment Task Sequence is specific to these kinds of devices and cannot be used with other devices. I will try this as soon as I am home. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration, The following Surface Devices with 1TB drive configuration use a single SSD and are not impacted by this issue. The Microsoft or Surface logo appears on your screen. In this video I look at using the Microsoft Surface Data Eraser to make a UEFI Bootable USB that can be used to Securely Wipe a Microsoft Surface. To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. "We couldn't find any drives. d. Release the Volume Down button. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Same exact issues. For example, if you are using Microsoft Deployment Toolkit, you can change your task sequence "Format and Partition Disk (UEFI)" step to change Disk Number to 2, or change the Disk Number to3if a SD Card is present. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. I also tried two different USB drives, both are 16GB drives. [!CAUTION] Surface Pro 7 Surface Laptop 3 Cause This issue occurs because some Surface devices that have 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. I bought and confirmed I had a USB 3.0 thumb drive. Dal informace o Internet Exploreru a Microsoft Edgi, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. create partition primary I would recommend testing if there is a problem extracting any other files, like ZIP files, RAR files and others, on the computer where this tool fails. This turns off phone protection and erases all the data on your Surface Duo. Reimage devices containing sensitive data. Before you begin these steps, ensure that you have a USB 3.0 stick that is 4 GB or larger connected to the computer. The Surface Data Eraser can be used on Surfaces running Windows 10, Windows 8/8.1, and Windows 7. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Zeroing the drive and clearing out the TPM (to remove the BitLocker keys stored to decrypt the data) will effectively nuke the drive. The Microsoft or Surface logo appears on your screen. Refer to this link to learn how to get into the Surface UEFI. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. USB thumb drive selection>"::: Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. insert USB 4gb pendrive into usb port. Step 2:Next, you need to prepare the Surface device to boot from USB. Does my Surface use removable media to store data? Internal storage is listed along with the others, Windows Boot Manager, PXE Network, and USB Storage. Figure 5. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? Select Complete to finish the USB creation process, as shown in Figure 5. :::image type="content" source="images/microsoft-surface-data-eraser/fig5-complete.png" alt-text="Complete the Microsoft Surface Data Eraser tool"::: The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. [LOG[## Possible Cause: Missing Storage Driver. One of the more interesting events of April 28th @jans-at Today just now i successfully created a bootable iso file for 64bit. Read the software license terms, and then close the Notepad file. Microsoft Surface Data Eraser i uploaded iso in RAR format file to one drive storage, first download from below sharing link and unrar using WINRAR or 7-ZIP software and create USB bootable pen drive using Rufus software. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Does Microsoft repair the Surface I have sent in, or does it replace the device. Create a Surface Data Eraser drive, and then start the device from that drive. 4. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. @DanRev0519 . Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. If you have suggestions related to this documentation, please let us know here and we will submit them for review. I've tried installing this Microsoft Drive Eraser tool on two different computers. And if you try a Linux Distro such ashttps://linuxmint.com/ Opens a new windowthen it will be able to install because Linux comes with all the drivers you are likely to need. What does the BIOS setup show? After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. If youre using a USB 2.0 device, you might get the following screen with We recommend that you use a USB 3.0 thumb drive with at least 4 GB of space message. onedrive link First, boot into the Surface UEFI and check if the UEFI displays a boot drive error icon . Booting the Microsoft Surface Data Eraser USB stick. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. I am trying to create a multibootstick with the latest eraser tools and need a ISO for that @RAJU2529 can you maybe share how you managed to create an iso out of the created usb stick (the one the microsoft tool created). I am done troubleshooting this Microsoft utility that should've just worked. Privacy Policy. Begin the Microsoft Surface Data Eraser tool"::: https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing. Data that is stored on the Surface device's internal storage is erased at the Microsoft Service Center when the Surface device is repaired. How will my data be removed from the hard drive at the service center? This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Just now download that tool and then i installed on NON-Microsoft surface device successfully. Then, take steps to erase all data from the Surface. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. Most likely the SSD is fine. I was able to get that .iso file to work. You can also download a recovery image for your sp4 to a usb and reinstall windows 10 pro. Prepare a Surface device to be sent for repair. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. I can get it to boot into a USB clean install of windows 10, but its not recognizing any drives. It will be reasonably up to date with drivers and such so the install will be easier and much faster. We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. The Microsoft Surface Data Eraser USB drive creation tool is unable to run on Windows 10 S. To wipe a Surface Laptop running Windows 10 S, you must first create the Microsoft Surface Data Eraser USB drive on another computer with Windows 10/11 Pro or Windows 10/11 Enterprise. Original by design. Select Complete to finish the USB creation process, as shown in Figure 5. Turn off your Surface device. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. When I go to build on the USB thumb drive it fails after 5%. https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing. Press any key to shutdown device now . Turn off your Surface device. I formatted the USB stick with Diskpart. SSDs aren't available for purchase at this time. Here is the downloadable bootable .iso link google drive Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. There are plenty of applications around to securely erase data from Windows PCs. ]LOG]!> and our Then got to a point that says. CRITICAL ERROR: Unable to properly mount the USB. Multiple Surface Pro 4 Not booting to Microsoft Surface Data Eraser b. Do these have to be USB 3.0 thumb drives? This issue occurs because some Surface devices that have1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. If you can turn on your Surface, Microsoft recommends that you back up the data valuable to you before sending your Surface device to a Microsoft Service Center. 1. [!TIP] I tried surface data eraser but I get an error message that "no disk drive found". use only 4GB drive . This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Press and hold the Volume Down button. It started loading on the Surface Go. Explore subscription benefits, browse training courses, learn how to secure your device, and more. How to create a Microsoft Surface Data Eraser USB stick, How to use a Microsoft Surface Data Eraser USB stick, Protecting your data if you send your Surface in for service, NIST Special Publication 800-88 Revision 1, Surface Pro Model 1796 and Surface Laptop 1TB display two drives, Windows 10 Pro and Enterprise on Surface Hub 2. 3. Welcome to the Snap! type below line in CMD with admin rights, then copy all the folders and files from the root of created bootable pendrive to C:\WinRE_amd64\media Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. I suspect a bad hard drive but its out of warranty so I'm hoping to find a fix. Microsoft Surface Data Eraser - Github Here is how to that. MS Surface Go has been sent in. copy the folder "usbimage.zip" to desktop Cookie Notice To remove data from a Surface device without removing the Windows operating system, you can use the Reset your PC function. If you use older deployment or disk configuration tools that do not support the storage spaces it can break a single storage-spacedrive into two separate drives. Select X to close Microsoft Surface Data Eraser. Are you sure you want to create this branch? Here is how to that. Thanks for the assist. Step 3: Turn on the Surface device and boot from the bootable USB connected to it. Accept or decline the software license terms by typing Accept or Decline. Archived post. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Architecture re-design to reduce the need to update with new product releases, Notification available for new tool updates, Surface Pro 7, Surface Pro X, and Surface Laptop 3, Extra storage devices (drives) for Surface Pro and Surface Laptop devices. Can I buy an SSD from Microsoft and install it myself? Step 3: Type Microsoft Surface Data Eraser in Start menu search box and then press Enter key to launch the tool. Select X to close Microsoft Surface Data Eraser. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Figure 1. d. Release the Volume Down button. is my ssd dead? : r/Surface - Reddit @jans-at .You already created bootable pendrive. Surface devices that are impacted by this issue: Surface Pro (5th gen) 1TB drive configuration, Surface Laptop (1st Gen) 1TB drive configuration. Select Continue. See Recovery options in Windows 10 for more information. Have a question about this project? Storage spaces drives are virtual, so they are listed after physical drives. See Surface Pro Model 1796 and Surface Laptop 1TB display two drives for more information. There's not information online I can find on this either. Press and hold the Volume Down button. Figure 5. When you deploy Windows on a some Surface devices that have 1TB drive configuration, you may encounter errors or other issues that concern locatingthe DISK0. New comments cannot be posted and votes cannot be cast. Choose the account you want to sign in with. Some scenarios where Microsoft Surface Data Eraser can be helpful include: After the creation tool is installed, follow these steps to create a Microsoft Surface Data Eraser USB stick. Any section you choose will open to show you more info. c. Press and release the Power button. select disk 4 ( select usb pen drive no 4 ) Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. There are also tools like Partition Wizard Bootable CD/USB to partition and delete data from unbootable PCs. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. The drive you select will be formatted and any existing data on this drive will be lost. V nzor. first, create a new folder in C:\ partition My work desktop (which works fine extracting files), and two different laptops.
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