okta authentication of a user via rich client failure

How to troubleshoot non-browser apps that can't sign in to Microsoft To find events that were authenticated via the Legacy Authentication endpoint, expand on user login events and select, to see the full context of the request. This information is based on internal research performed by the Okta security team and does not constitute a replacement for Okta documentation addressing Office 365 configuration for Okta. He advises business and technology leaders on evolving threats and helps them harness advances in identity technology to drive business outcomes and mitigate risk. Okta supports a security feature through which a user is notified via email of any sign-on that is detected for their Okta user account from a new device or a browser. Protocols like, Exchange ActiveSync, EWS, MAPI, and PowerShell, which support both basic and modern authentication methods are classified as modern authentication protocols, in the context of this document. If the value of OAuth2ClientProfileEnabled is true, then modern auth is enabled for the domain. Open the Applications page by selecting Applications > Applications. For details on the events in this table, see Event Types. The identity provider is responsible for needed to register a device. See Set up your app to register and configure your app with Okta. From professional services to documentation, all via the latest industry blogs, we've got you covered. The device will attempt an immediate join by using the service connection point (SCP) to discover your AAD tenant federation info and then reach out to a security token service (STS) server. Both tokens are issued when a user logs in for the first time. Password re-authentication frequency is: 4 Hours, Re-authentication frequency for all other factors is: 15 Minutes. For newly upgraded machines (Windows 10 v1803), part of the Out-of-the-Box Experience (OOTBE) is setting up Windows Hello for Business. Create authentication policy rules. To access Exchange Online over Modern Authentication using PowerShell, install the Microsoft Exchange Online Remote PowerShell Module. Password or Password / IdP: The user must enter a password every time the rule requires re-authentication. Note the parameters that are being passed: If the credentials are valid, the application receives an access token: Use this section to Base64-encode the client ID and secret. To learn more, read Azure AD joined devices. To confirm that the policy exists or review the policy, enter the command: Get-AuthenticationPolicy -Identity "Block Basic Authentication". Understand the OAuth 2.0 Client Credentials flow. Using Oktas System Log to find FAILED legacy authentication events. In the context of authentication, these protocols fall into two categories: Access Protocols. If the user approves a prompt in Okta Verify or provides biometrics (meets NIST AAL2 requirements) (default): The user must prove that they are physically present when using Okta FastPass to authenticate. Configure a global session policy and authentication policies, Okta deployment models redirect vs. embedded. Although sent with SSL, the header or custom header authentication didn't meet more stringent security requirements for various clients and industries. Click Add Rule . When users try to authenticate a non-browser app to a Microsoft cloud service such as Microsoft 365, Microsoft Azure, or Microsoft Intune from a specific client computer, one or more of the following issues occur: Admins can't authenticate to the cloud service by using the following management tools: To ensure that all the configurations listed in previous sections in this document take effect immediately**, refresh tokens need to be revoked. The first one is to use the Okta Admin Console, which enables an administrator to view the logs of the system, but they can sometimes be abridged, and thus, several fields may be missing. See Validate access token. Copyright 2023 Okta. Password + Another factor or Password / IdP + Another factor: The user must provide a password, and any other authentication factor. Note: Direct calls to the Identity Engine APIs that underpin much of the Identity Engine authentication pipeline aren't supported use the Embedded SDKs instead. If the number of choices is overwhelming, we recommend exporting the search to a CSV or continuing the search in a SIEM. https://platform.cloud.coveo.com/rest/search, https://support.okta.com/help/s/global-search/%40uri, https://support.okta.com/help/services/apexrest/PublicSearchToken?site=help, Authentication of device via certificate - failure: NO_CERTIFICATE, Configure an SSO extension on macOS devices. Identity-Powered Security. With this policy, users must have Okta Verify installed and enrolled on their device (see Device registration) before they can access the apps. The goal of this policy is to enforce MFA on every sign-in to Office 365 application irrespective of location and device platform. Use multi-factor authentication to provide a higher level of assurance even if a user's password has been compromised. AAD interacts with different clients via different methods, and each communicates via unique endpoints. Enable Modern Authentication on Office 365, C. Disable Legacy Authentication Protocols on Office 365 (OPTIONAL), D. Disable Basic Authentication on Office 365, E. Configure Office 365 client access policy in Okta. The policy configuration consists of the following: People: In this section, select all the users/groups that have access to this application. If users want to access the application without entering a password, they must enable biometric authentication in Okta Verify. Configure hybrid Azure Active Directory join for federated domains, Disable Basic authentication in Exchange Online, Use Okta MFA to satisfy Azure AD MFA requirements for Office 365. Create an authentication policy that supports Okta FastPass. MacOS Mail did not support modern authentication until version 10.14.Instruct users to upgrade to a more recent version.If a mail profile was manually configured for basic authentication, this mail profile must be removed and a new one established using the sign-in workflow in the MacOS Mail client. As the premier, independent identity and access management solution, Okta is uniquely suited to do help you do just that. Office 365 Client Access Policies in Okta. Rule 3 denies access to all users that did not meet Rule 1 or Rule 2. In the context of this document, the term Access Protocol indicates the protocols such as POP, IMAP, Exchange ActiveSync, Exchange Web Services (EWS), MAPI and PowerShell. Daily logins will authenticate against AAD to receive a Primary Refresh Token (PRT) that is granted at Windows 10 device registration, prompting the machine to use the WINLOGON service. B. Whether its Windows 10, Azure Cloud, or Office 365, some aspect of Microsoft is a critical part of your IT stack. To confirm the connection is completed, enter the command: You should see a list of users from your Office 365 tenant: 5. When your application passes a request with an access token, the resource server needs to validate it. You will need to replace Pop in the commands with Imap and ActiveSync to disable those protocols as well. For this reason, many choose to manage on-premise devices using Microsoft Group Policy Objects (GPO), while also opting for AAD domain join to take advantage of productivity boosting Azure apps and cloud resources like Conditional Access, Windows Hello for Business, and Windows Autopilot. Every app you add authentication to has slightly different requirements, but there are some primary considerations that you need to think about regardless of which app you are dealing with. Oktas commitment is to always support the best tools, regardless of which vendor or stack they come from. NB: these results wont be limited to the previous conditions in your search. Its a space thats more complex and difficult to control. Use our SDKs to create a completely custom authentication experience. To revoke Refresh Token for a single user, log in to exchange using Exchange Online PowerShell Module: 3. Applies To Office 365 Federation Error Cause There is more than one user assigned with the same username to the Office 365 application in Okta. For more info read: Configure hybrid Azure Active Directory join for federated domains. 1. Fast forward to a more modern space and a lot has changed: BYOD is prevalent, your apps are in the cloud, your infrastructure is partially there, and device management is conducted using Azure AD and Microsoft Intune. Not in any network zone defined in Okta: Only devices outside of the network zone defined in Okta can access the app. 1. You can use one of Okta's SDKs or an open-source library if an appropriate Okta SDK is not available. You can reorder added rules by clicking and dragging the vertical dotted "handle" that appears under a rule's number. Other considerations: There are a number of other things that you need to consider, such as whether to use Single Sign-On, to add an external identity provider, and more. Copyright 2023 Okta. Okta provides authentication solutions that integrate seamlessly into your apps across a wide variety of platforms, whether you are developing an app for your employees or customers, building a portal for your partners, or creating another solution that requires a sign-in flow. . The Office 365 Exchange online console does not provide an option to disable basic authentication for all users at once. Allowed after successful authentication: The device is allowed access when all the IF conditions are met and authentication is successful. c# - .net Okta and AWS authentication - Stack Overflow Oktas sign-in policy understands the relationship between authentication types and their associated source endpoints and makes a decision based on that understanding. In the Admin Console, go to Security > Authentication Policies. Select the policy you want to update. B. Our second entry calculates the risks associated with using Microsoft legacy authentication. As promised on the Risky Business podcast, here are some System Log queries to help Okta administrators weed out examples of clients connecting to their Office 365 tenant over basic authentication (legacy authentication, in Microsoft parlance.) Once the user has a valid refresh token, they will not be prompted for login and will continue to have access until the refresh token expires. If they have enabled biometrics in Okta Verify, they're still prompted for their password (a knowledge factor). Sign users in to your SPA using the redirect model | Okta Developer No matter what industry, use case, or level of support you need, weve got you covered. Users are prompted to re-authenticate only if its been more than one hour since they last authenticated. Note that PowerShell is not an actual protocol used by email clients but required to interact with Exchange. Our second entry, calculates the risks associated with using Microsoft legacy authentication. If a domain is federated with Okta, traffic is redirected to Okta. But later it says "Authorisation Error: invalid_client: Client authentication failed.Either the client or the client credentials are . 2. Troubleshoot the MFA for Windows Credential Provider | Okta Getting Started with Office 365 Client Access Policy, Third party MFA and on-premises MFA methods are not supported, including, not limited to, legacy Outlook and Skype clients and a few native clients, Modern Authentication supported PowerShell module, Configure office 365 client access policy in Okta, Microsoft Exchange Online Remote PowerShell Module. Configures the user type that can access the app. For example, you may want to require all Okta users by default to provide a password to access an app but require Okta users in a designated group to provide both their password and Okta Verify to access the same app. Lets start with a generic search for legacy authentication in Oktas System Log. At a high-level, this flow has the following steps: Your client application (app) makes an authorization request to your Okta authorization server using its client credentials. Join a DevLab in your city and become a Customer Identity pro! In the Admin Console, go to Applications > Applications. Remote work, cold turkey. a. With Oktas ability to pass MFA claims to Azure AD, you can use both policies without having to force users to enroll in multiple factors across different identity stores. Office 365 email access is governed by two attributes: an authentication method and an access protocol. Export event data(opens new window)as a batch job from your organization to another system for reporting or analysis. 2023 Okta, Inc. All Rights Reserved. This rule applies to users with devices that are registered and not managed. Before you can implement authorization, you need to register your app in Okta by creating an app integration from the Admin Console. domainA.com is federated with Okta, so the username and password are sent to Okta from the basic authentication endpoint (/active). They update a record, click save, then we prompt them for their username and password. Select one of the following: Configures the risk score tolerance for sign-in attempts. To identify how Okta Verify keys are stored for a device, view the secureHardwarePresent device attribute in the Admin Console, or use an Okta Expression Language (EL) expression to determine the value of device.profile.secureHardwarePresentview. Not managed (default): Managed and not managed devices can access the app. ** Even after revoking a 'refresh-token', the user might still be able to access Office 365 as long as access token is valid. Implement the Client Credentials flow in Okta. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Enforcing MFA in Office 365 federated to Okta requires executing a number of steps. Okta prompts the user for MFA then sends back MFA claims to AAD. Use Okta's UI to add or remove users, modify profile and authorization attributes, and quickly troubleshoot user sign-in issues. Select the Enable API integrationcheck box. Gartner names Okta a leader in Access Management. This is the recommended approach most secure and fastest to implement. What were once simply managed elements of the IT organization now have full-blown teams. Every sign-in attempt: The user must authenticate each time they sign in. That makes any account in an Office 365 tenant that hasnt disabled basic authentication far more vulnerable to credential stuffing, because its security relies on the strength of user-defined passwords. Okta evaluates rules in the same order in which they appear on the authentication policy page. Protect against account takeover. Suspicious activity events | Okta The debugContext query should appear as the first filter. Any user type (default): Any user type can access the app. Additionally, a good solution is to disable all Microsoft services that use legacy authentication and adjust the O365 sign-in policy within Okta to allow only legacy authentication within the local intranet. Example 3: To set the new authentication policy as default for all users: To enforce Office 365 authentication over modern authentication the policies need to be configured in Office 365 applications sign-on section in the Okta Admin console. The okta auth method allows authentication using Okta and user/password credentials. In this case the user is already logged in but in order to be 21 CFR Part 11 . Office 365 application level policies are unique. Basic Authentication are methods to authenticate to Office 365 using only a username and password. To address the common security concerns and end-user experience requirements associated with Office 365 deployments, Microsoft introduced the Active Directory Authentication Library (ADAL) for Office 365 client applications, referred to as Modern Authentication. Since WINLOGON uses legacy (basic) authentication, login will be blocked by Oktas default Office 365 sign-in policy. In 2019, Microsoft announced the deprecation of basic authentication for Microsoft 365 (formerly Office 365), which if all had gone according to plan, would be disabled on all tenants by now. Create one rule that challenges default users to provide their password and another rule that challenges all members of the designated group to provide Okta Verify. Note that this method will only set the configuration for the newly created mailboxes and not the existing ones. However, there are few things to note about the cloud authentication methods listed above. ReAuthentication for a logged in user - Questions - Okta Developer This will ensure existing user sessions (both non-modern and modern authentication) are terminated and the new session are on Modern Authentication. The user can still log in, but the device is considered "untrusted". C. Modern authentication protocols like Exchange ActiveSync, EWS and MAPI can also be used with basic authentication. AD creates a logical security domain of users, groups, and devices. All rights reserved. Prior to Okta, Brett held a senior security leadership role at Symantec, and helmed security research, awareness and education at Commonwealth Bank. A. Okta inline hook calls to third-party external web services previously provided only header-based authentication for security. If a machine is connected to the local domain as well as AAD, Autopilot can also be used to perform a hybrid domain join. If the credentials are accurate, Okta responds with an access token. object to AAD with the userCertificate value. (https://company.okta.com/app/office365/). Note that the minimum privileges required on Office 365 and the Okta platform to implement these changes are listed in Table 2: Before proceeding further, we should mention that the configuration changes listed in this document will enforce the following behaviors: A. After registration, your app can make an authorization request to Okta. Click Create App Integration. Now that you have implemented authorization in your app, you can add features such as. This rule applies to users that did not match Rule 1 or Rule 2. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. E. In environments where Okta is used for federation, using legacy authentication protocols (POP and IMAP), that rely on Basic Authentication does not trigger the New Device Access email notification. On Microsoft, Log into Microsoft as a Global Administrator for your Microsoft tenant. They need choice of device managed or unmanaged, corporate-owned or BYOD, Chromebook or MacBook, and choice of tools, resources, and applications. More details on clients that are supported to follow. For example, Outlook clients can default to Basic Authentication when by modifying registry on Windows machines. Forrester WaveTM names Okta a Strong Performer in Customer Identity and Access Management. Its a mode of authentication that doesn't support OAuth2, so administrators cant protect that access with multi factor authentication or client access policies. Re-authenticate after (default): The user is required to re-authenticate after a specified time. If you are a Classic Engine customer who wants to upgrade their apps to use Identity Engine for authentication, go to Identity Engine upgrade overview. Here's everything you need to succeed with Okta. This allows Vault to be integrated into environments using Okta. Disable legacy authentication protocols. For more information please visit support.help.com. When software storage is used, Okta Verify will not satisfy the authentication policy if Hardware protection is selected as an AND Possession factor restraints are THEN condition. The periodicity of the factor prompt can be set based on the sensitivity of users/groups. forum. Optimized Digital Experiences. For more information read Device-based Conditional Access and Use Okta MFA to satisfy Azure AD MFA requirements for Office 365, and watch our video. Its now reality that hybrid IT, particularly hybrid domain join scenarios, is the rule rather than the exception. For example, it may be an issue that's related to the prerequisites or the configuration of the rich-client . The order of the steps is important because the final step involves invalidating the current Office 365 tokens issued to users, which should be done after the Office 365 client access policies are set in Okta. Your application needs to securely store its Client ID and secret and pass those to Okta in exchange for an access token. 3. Any 1 factor type or Any 1 factor type / IdP: The user must provide a possession, knowledge, or biometric authentication factor. This is expected behavior because, when the user provided biometrics to unlock their device, the authentication policy evaluated that as the first authentication factor. Office 365 Rich Client Authentication Error: Multiple users found - Okta Hi I was configuring Add user authentication to your iOS app | Okta Developer to our iOS application ( Browser SignIn ), to replace an old OktaSDK . Select. Any client (default): Any client can access the app. Before implementing the flow, you must first create custom scopes for the custom authorization server used to authenticate your app from the Okta Admin Console. Okta Identity Engine is currently available to a selected audience. Suddenly, were all remote workers. The most secure option. Going forward, well focus on hybrid domain join and how Okta works in that space. Base64-encode the client ID and secret (as shown later) and then pass through Basic Authentication (opens new window) in the request to your custom authorization server's /token endpoint: Note: The client ID and secret aren't included in the POST body, but rather are placed in the HTTP Authorization header following the rules of HTTP Basic Auth (opens new window). If the user does not have a valid Okta session at that time, the Global Session Policy is also evaluated (see Global session policies). Integration of frontend and resource server using okta authentication See Okta Expression Language for devices and . Specifically, we need to add two client access policies for Office 365 in Okta. Log into your Office 365 Exchange tenant: 4. Not all access protocols used by Office 365 mail clients support Modern Authentication. The most commonly targeted application for these attacks is Office 365, a cloud business productivity service developed by Microsoft. With an Okta Classic Engine, if your authentication policy is configured for two authentication factors (for example, Password + Another factor, or Any 2 factor types), users with Okta Verify are required to provide two authentication factors (for example, enter a password and accept an Okta Verify Push notification). With deep integrations to over 6,500 applications, the Okta Identity Cloud enables simple and secure access for any user from any device. In Windows Explorer, right-click C:\temp, and then select CMD Prompt Here from the context menu. By leveraging an open and neutral identity solution such as Okta, you not only future-proof your freedom to choose the IT solutions you need for success, you also leverage the very best capabilities that Microsoft has to offer through Oktas deep integrations. The authentication attempt will fail and automatically revert to a synchronized join. After Okta login and MFA fulfillment, Okta returns the MFA claim (/multipleauthn) to Microsoft. If you see a malformed username in the logs, like the user sent "bob" but the log shows a "" this indicates that the server is using MSCHAPv2 to encode the username. Configure the appropriate IF conditions to specify when the rule is applied. Note: We strongly advise against using WebViews for authentication on mobile apps as this practice exposes users to unacceptable security risks. Before you remove this global requirement in your Global Session Policy, make sure you protect all of your apps with a strong authentication policy. Optionally, use the following PowerShell snippets to assign the authentication policy or clear tokens for multiple users (For more examples, visit Microsoft's documentation): Example 1: Block users with title containing Engineering, $List = Get-Content "C:\temp\list.txt" $List | foreach {Set-User -Identity $_ -AuthenticationPolicy "Block Basic Authentication"} $List | foreach {Set-User -Identity $_ -STSRefreshTokensValidFrom $([System.DateTime]::UtcNow)}. Table 1 summarizes the list of Office 365 access protocols and the authentication methods they support. Please enable it to improve your browsing experience. Copyright 2023 Okta. Note: By default, Okta Verify attempts to store the Okta Verify keys on the secure hardware of the device: trusted platform module (TPM) for Windows and Android devices, or secure enclave for macOS and iOS devices.
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