Step 1: Head to the AirTalk Wireless website at www.airtalkwireless.com . The documentation requested will vary by program or income information available. If we cannot confirm your Lifeline eligibility, identity, or address, you may need to show proof. All broadband providers seeking approval should review the Commissions Order to ensure the application contains all necessary information for approval. For expedited approval, the provider should describe: (1) the states or territories in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state but has not been designated an eligible telecommunications carrier, and (3) the certifications and documentation of the providers plan to combat waste, fraud, and abuse. 2023 Q Link Wireless. Accordingly, we expect that only providers that maintain an existing household eligibility verification process for their own purposes would seek approval of an alternative verification process. The Infrastructure Act also expressly authorized the Commission to conduct outreach for the ACP, including providing grants to outreach partners. Listed below are various ways to submit your proof documents. Phone Guides If possible, log in to the National Verifier portal and resolve the AMS error by simply dropping a pin on our mapping tool, indicating the consumers primary residence. How do I apply for emergency broadband benefits? To prove participation in a Lifeline qualifying program, consumers must submit a document that, at a minimum, includes: To prove a consumers household income is 135% or less than the federal poverty guidelines, consumers must submit one or more of the following documents*: *If the consumer presents documentation of income that does not cover a full year, such as current pay stubs, the consumer must present the same type of documentation covering three consecutive months within the previous 12 months. How do I upload my proof documents by email? 3 0 obj The application is also available inSpanish. What proof of government programs do you accept? Can the Lifeline and EBB Program benefit be applied to the same service? Today we go over what exact documents are accepted by the National Verifier. Repeat this process for all of your documents. A consumer may use one of several ways to resolve an AMS error on a mailed-in application. We accept: Click here to submit your proof of identity now! Provide any available map that makes the consumers location identifiable to USAC, and circle the location of the primary residence. Providers should upload a narrative document as an attachment to the application (by clicking the paperclip icon at the bottom of the page) describing how the provider meets the ACP requirements. What proof of low income do you accept? Click "Continue". The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. 2023 Q Link Wireless. If you have not qualified for ACP The AirTalk Wireless' Application Process: How to Check Lifeline or ACP How do I upload my proof documents by fax? How do I send my proof documents by mail? On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. PO Box 9100 Non-ETC Provider Application and Approval Process. Application Documents - Universal Service Administrative Company What types of proof of low income do you accept? All Rights Reserved. To provide USAC with more information about a consumers primary address, use one of the following methods: Several other documents are acceptable to resolve an AMS error. [5] 6. Consumers looking for more information on FCCs Affordable Connectivity Program should visit fcc.gov/acp. Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. Only persons who have been determined to be eligible by the USAC National Verifier should complete this Enrollment Form. For all states except Texas, customers will submit this information through the National Verifier website. Charleston, IL 61920-9907, Questions? P.O. To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. Wilkes-Barre, PA 18773. The provider must also explain how it trains its employees and agents to prevent ineligible enrollments, including enrollments based upon fabricated documents. These must be answered for your application to be complete. What kind of file formats are allowed for uploading my proof documents online? The APIs allow service providers to directly integrate their Lifeline enrollment platforms with the National Verifier. Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the "Reports and Tools" section. Provide a printed map (such as an image from Google maps) that contains a pin and latitude and longitude coordinates identifying the location of the consumers primary residence. There are two types of errors that a consumer may receive relating to their address. November 23, 2022 - Report & Order/Notice of Proposed Rulemaking, June 8, 2022 - Notice of Proposed Rulemaking, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Federal-State Joint Board on Universal Service, COVID-19 Telehealth Program (Invoices & Reimbursements), Emergency Broadband Benefit Program (EBB Program), WCB Announces Final List of Entities Selected for ACP Pilot Programs, FCC Targets Over $7M Toward Affordable Connectivity Program Awareness, FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, FCC Creates ACP Transparency Data Collection, WCB Announces Application Window for ACP Pilot Programs, FCC Provides Additional Information Concerning ACP Pilot Programs, FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, FCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, FCC Establishes Affordable Connectivity Outreach Grant Program, FCC Creates 'Your Home, Your Internet' Pilot Program, Establishing the Affordable Connectivity Outreach Grant Program, Launching the 'Your Home, Your Internet' Pilot Program, WCB Addresses Petitions for Waiver of ACP Non-Usage Rules, FCC Proposes Transparency Rules for Affordable Connectivity Program, WCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, WCB Addresses Service Providers' Petitions for Waiver of ACP Rules, WCB Seeks Comment on CCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, WCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, Erratum - Affordable Connectivity Program et al, WCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, FCC Virtual Event Tour for Affordable Connectivity Program Enrollment, Effective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, Over 10 Million Households Enrolled in Affordable Connectivity Program, FCC Releases Rules To Implement Affordable Connectivity Program, FCC Adopts Rules To Implement Affordable Connectivity Program, Chair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, Public Draft Rules for the Affordable Connectivity Program, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Launches Affordable Connectivity Program, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, FCC Seeks Comment on the New Affordable Connectivity Program, https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/, https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. Snap a picture of your proof document, then tap. Home - ACP - Universal Service Administrative Company To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet(Spanish Version). Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. For approval of an alternative household eligibility verification process, the provider should describe: (1) its alternative process collects the household applicants identifying information and required certifications; (2) the processes it (or a third-party) uses to verify the requested household information, including the applicants identity and eligibility; (3) an explanation of why the providers alternative process will be sufficient to avoid waste, fraud, and abuse; (4) an explanation of how it trains its employees and agents to prevent ineligible enrollments, including enrollments based on fabricated documents; (5) an explanation why does its process is sufficient to prevent waste, fraud, and abuse and why any of the above information is not collected; and, (6) describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. If you do not know your enrollment ID, provide your phone number for us to reach you. Service providers must send the completed agreement to us along with the information below: The API ID (s) they would like to register for National Verifier API production access. Login To Your Q Link Wireless Account - Q Link Wireless For Texas customers, follow the steps below to submit proof to Q Link and complete your order: To submit your proof now, loginto yourMy Q Link account,and enter your email as your username and your zip code as your password,unless youve already changed it. Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. Resolve Application Errors - Universal Service Administrative Company FCC staff will contact you if additional action or information is needed to process your application. Legal Center Consumers should never submit original copies of their documents. No, you can only submit one provider for approval per application. Please only send a copy, NEVER send the original document to Q Link Wireless. National Verification Form - Fill Out and Sign Printable PDF Template Need help with our website or service? USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. How long will it take to verify my proof documents? How do I upload my proof documents by email? The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. You will have to show proof of income, like pay stubs or a tax return, when you apply for the EBB Program. AirTalk Wireless' Application Process: How to Upload Proofs You can also complete the Household Worksheet online (this worksheet will be released later this month.) Submit your proof documentation using any of the options below: Online Log in or create a new account and upload copies of your proof documentation Mail You can submit applications and proof documents by mail to the address below. You will be prompted to upload your proof documents by taking pictures of them with a phone. Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). Once approved by the Bureau, providers will have to file an election to participate in the EBB Program with USAC. We will never share or distribute your personal information under any circumstance. If the consumer qualifies for both the Lifeline and EBB Program benefit, the benefits can be applied to the same service, up to the total cost of the service. To register with CORES, go to: https://apps.fcc.gov/cores/userLogin.do. If not, you'll likely find your document in the "Downloads" folder. If you dont have your Enrollment ID, click Forgot your Enrollment ID? and look up your account using your birthday, SSN, and Zip Code. Suite 200 2023 Universal Service Administrative Company. If I previously disconnected service with Internet Essentials, can I re-enter the program? Do Not Sell or Share My Personal Information Emergency Broadband Benefit Program - Federal Communications Commission [CA] - REAL ID documents stuck on "uploading"? : r/DMV - Reddit The DOB document must be one of the following: Permanent resident or permanent resident alien card. How do I know my proof documents were received? x[oTG#;c]BHK%$*"BHy to_{;M@p~_?WOO]|^>\b~8|'~v^_wegU]\o'7//z$bD=qo^,~w7VWkQ9dvZ]H[Xr4ChPb,yYb+{&w@Uae +tgeh^D6dVj)h: wUab_gg_qw71r?^|ir-tU)Rp`9ChVVft5 h&(Y$.P4BLEt98:)(:pDN9g:6W)#uh!fN You will only need to upload one form of proof of the below to confirm your eligibility. To submit copies, consumers can: Log in to the National Verifier online portal and upload their copies Visit their participating broadband provider's store location and provide them with copies Mail their copies to this address: ACP Support Center PO Box 7081 London, KY 40742 Who Can Benefit From Diaphragmatic Breathing? Social Security Number or Tribal ID Number, The name of the government or Tribal agency that issued the document, An issue date within the last 12 months or a future expiration date, Your first and last name or dependents name, To show documentation of income that does not cover a full year, such as current pay stubs, the documentation must cover three months in a row within the past twelve months, Prior years state, federal or Tribal tax return, Current income statement from your employer or a paycheck stub, Veterans Administration statement of benefits, Unemployment or Workers Compensation statement of benefits, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information, Government, military, state, or Tribal ID, Certificate of U.S. The consumers name, or the name of the consumers benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. )eZauq $Nf@!,4 Y-c^1+T5(aLL! @bHy:iPllh.kqK&.K f2}D%5Ib$QI-tibPgQlQwjGPpT-zzcuBzr(cg3>:{~0)Q0ObNeU(UPqfEdoGHnfUr`20@cJ1`Sc9&HQeR)F]*nnBei|G#{jA7I]x ef hJV"e]#9$!\EY&G! The following frequently asked questions (FAQs) are intended only provide staff responses to common questions and do not supersede the Commissions decisions in the controlling order. With the full launch of California on December 18, 2020, all 56 states and territories have fully launched in the National Verifier. The provider must describe the processes it (or a third-party) uses to verify the requested information above, including the applicants identity and eligibility, and must explain why the providers alternative process will be sufficient to avoid waste, fraud, and abuse. The Commission adopted the rules and policies creating and governing the EBB Program on February 25, 2021. Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. For more information on the Affordable Connectivity Outreach Grant Program, please visit https://www.fcc.gov/acp-grants. Upload copies of your documents using any of the following methods: Upload Online: Log in to My Q Link to upload your proof. So if it isn't uploading, or you're afraid it didn't go through, don't worry about it. Fully and accurately complete all fields marked with an asterisk (*). Consumers can mail completed applications to: ACP Support Center >i8if;pHnh6/+rm;F3W}4Nz0 Elections will be expeditiously reviewed on a rolling basis. By sending your proof documents we are able to verify your eligibility and identity, and connect you to the Q Link Wireless network. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. It looks like we ran into an error sending your email. <> For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. If USAC cannot find a consumers ACP eligibility, identity, or address in a database, they will need to show proof. If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. That leaves more than $2.7 billion still available to help low-income households get broadband service at a reduced cost, according to an FCC tracker page. You will be able to use the staging environment for testing purposes without a signed agreement, but a signed ISA is required to establish an API connection with the National Verifier production environment. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 58 0 R 99 0 R 156 0 R 167 0 R 178 0 R 209 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> National Lifeline Eligibility Verifier - Assurance Wireless Consumers must be at least 18 years old to qualify for Lifeline. Affordable Connectivity Program | Federal Communications Commission Technical work is required to establish an API connection. How to Qualify The National Lifeline Accountability Database (NLAD) allows service providers to enroll Lifeline eligible consumers in the program and manage their Lifeline subscribers. and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. If a consumer receives one or more of the errors listed below, they may submit the information under Documentation Required via mail to the Lifeline Support Center or online using the service provider or consumer portal. A household is a group of people who live together and share income and expenses (even if they are not related to each other). The API ID(s) they would like to register for National Verifier API production access. H|F0q~j/a{{9'T 2MT`3PhU An unexpired drivers license or federal, state, or Tribal identification card, Utility bill (but not a phone bill from the consumers Lifeline provider), Current income statement from an employer, paycheck stub, or W-2, Most recent state, federal, or Tribal tax return, An official letter from a federal, state, or Tribal government/agency, Confirmation from local USPS that the address is a deliverable address. An API, or application program interface, allows two software programs to interact with one another. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company 2023 Universal Service Administrative Company. The following chart displays the errors that require additional information. An official, unexpired document that has their first name, last name, and last four digits of their Social Security Number (SSN4) on it to resolve an error message about their SSN4, An official, unexpired document that has their first name, last name, and date of birth on it to resolve an error message about their date of birth, and, Official, unexpired documents that prove their date of birth, Recent state, federal, or Tribal tax return, U.S. government, military, state, or Tribal issued ID, Statement of benefits from a qualifying program, Unemployment/workers compensation statement of benefits, Statement of benefits from a qualifying program document, Eligibility confirmation from state eligibility database with administrator. The National Verifier is a database that validates consumer information to streamline enrollment in federal programs. Verify the information you have submitted so far is correct and click "Continue". What kind of phone does safelink send you 2021? stream Please call us first! How can you get free internet through the government? How do I upload or submit proof documents? Make sure the photo is clear and that your documents are legible. IMPORTANT:For showing proof of income,sending your benefit approval letter isnotsufficient. Submit Proof Help Center - Q Link Support Center Use It, Don't Lose It, About Us 1-888 321-5880, What is Lifeline You cancheck your documents status onlineat any time. Applications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. Decide on what kind of signature to create. Customer Care & Technical Support. Assurance Wireless is not currently available in your area. Submit Proof - Q Link Support Center I `s State Fees. Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . Any non-ETC broadband provider seeking to qualify for expedited approval must file an application describing: Provider applications for review must establish a sufficient showing that the provider has met the criteria for expedited review and approval, as outlined above. How to Upload Documents for SNAP Benefits: 10 Steps - WikiHow Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Existing ETCs in the jurisdiction can file elections without seeking Bureau approval to participate in the ACP. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). All Rights Reserved. Assurance Wireless service is not available in all states/areas and may vary by state. You can check the status of your application in the portal. You can also complete the Household Worksheet online (this worksheet will be released later this month.) If you titled your document, you can enter it into your computer's search bar. endobj Bureau Approval of Alternative Household Eligibility Verification Processes. They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. Consumers can make copies or take pictures of the documents using a scanner, copy machine, camera, or smartphone. Proof documents are copies of your documents that show you are currently eligible to receive Lifeline service. Let us know if you liked the post. Phone Unlocking Log in to complete an order, upload documents, view order status, check usage, refill account or recertify. The National Verifier (NV) is Lifeline's centralized application system. Otherwise, USAC will determine coordinates based on the map. 499 East Sheridan Street The FCC Lifeline program can provide reduced-cost or even no-cost internet access. Select how you want to receive your password reset link. Please call us at 1-888-898-4888 if you have questions. Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. A. More information regarding the election process is available on the USAC webpage at: https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Receive link by SMS Receive link by Email Reset My Password To complete the ISA, please follow the steps below: Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the Reports and Tools section. Once your account is activated, log in to CORES, and select Register New FRN if you do not have an FRN. A Social Security statement of benefits. What is the emergency broadband benefit from safelink? A household is a group of people who live together and share income and expenses (even if they are not related to each other). Here's what you need to apply: 1) Government Issued Photo ID or driver's license. What if I tried to apply online but am having trouble submitting my application? Log in or create a new account to the National Verifier online portal to upload pictures and documents. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), Visit their participating broadband providers store location and provide them with copies. Click the "Open" button after you've selected your file. We will be expanding to new areas in the future, so please check back with us soon. You will then be prompted to upload the next type of proof. Enter your social security number and click "Continue". The Commission established an expedited process where existing ETCs and other approved providers could elect to participate in the ACP and gain access to the necessary USAC databases being used to administer the EBB Program. See Terms and Conditions (including arbitration provision) for additional information. Webcam: Log in to My Q Link to take a picture of your proof with a webcam. It does this by reviewing proof documents, allowing qualified customers to select their Lifeline provider, and getting them to enjoy free wireless service as soon as possible. Log Into Your Q Link Account Enter your email and password to login. It looks like we ran into an error checking your coverage. The API Specifications will assist technical teams with development. A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. You may apply for Assurance Wireless now or, check back in the future since we are always expanding our coverage area. 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