As a Vacation Club property, we do not participate in the Bonvoy elite benefits such as late check-out or early check-in. We were so lucky to spend our first night here at The Roslin and we talked about it our entire vacation. Having a little patio to enjoy before we headed downstairs for dinner was so relaxing and a great way to wind down after a long day of travel. Service 4.6. Also, a manager should never argue with a guest. Very Outdated rooms. The perfect place to enjoy cocktails and tapas in the sun. Jacqui Harris, hotel sales manager, said: It has been a bureaucratic nightmare. A Regis Group spokesman confirmed the purchase of the shopping centre and stated it plans to consult with all relevant stakeholders on future plans. Tripadvisor performs checks on reviews. Invite your senses to socialise and dine, where the restaurant has been designed to create the perfect atmosphere for every occasion. Lord Byron accepts these cards and reserves the right to temporarily hold an amount prior to arrival. To edit a review youve already submitted, contact our Customer Service team. 4 min. They each have an private bathroom with a bathtub or shower and all rooms are serviced by an elevator. For all the reasons above, the alternative was a much lower standard than we had booked and despite numerous complaints to Marriott (including the resort manager), they have said they cannot do anything and refused to compensate us for the loss of amenity - so essentially we paid for something we didn't receive. Beach access. Best regards, We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. We ate in the restaurant several nights such was the quality of the food especially the afternoon tea. Editors' Code of Practice. Cancellation and prepayment policies vary according to accommodations type. My husband is all about the shower's in hotel rooms and The Roslin did not disappoint. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Helpful and curteous staff . You're eligible for a Genius discount at Lord Byron! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Nearby attractions include Thorpe Bay Beach (0.4 miles), Southchurch Park (0.6 miles), and Quinn's of Thorpe Bay (0.7 miles). Among Essex England hotels, Roslin Beach Hotel has garnered significant acclaim for our stunning views, personalised service and luxury . reception staff very helpful, A+ location just a block off the Champs Elysee. that was amazing as I feel that they do care about the guest. A plesure to be there! Booking.com does not accept responsibility or liability for any reviews or responses. With the whipped cream and chocolate I felt like a kid again. Guest rooms at the Lord Byron Hotel are equipped with free Wi-Fi, satellite TV and a mini-bar. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Service was fantastic and the lobby/breakfast area was very quaint and perfect for a light start to the day, good location, clean, with friendly staff. We apologize for your disappointment during your stay regarding shuttle service fee and being declined a late check-out. Additional sorting options might be available (by type of traveler, by score, etc). This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Rooms are clean and tastefully decorated, although I would recommend one of the suites to spoil yourself!The bar, restaurant and terrace (over looking the sea) are a great place to spend an afternoon or evening. Your health is priority. I am sure we ordered almost everything or wished we had. We had a two bedroom house for two adults and three children (10, 9 and 6). You can privatise gym/fitness/hamman area for 1h per day. The staff were attentive and professional. Sort by: Distance Price Relevance. Get menu, photos and location information for The Roslin Beach Hotel Restaurant in Southend-On-Sea, Essex. He helped us with our champagne tasting booking and suggestions on what else to do. WiFi is available in all areas and is free of charge. Nearby attractions include MEGAZONE Laser Games Marne la Vallee (0.5 miles), L'Axe de la Terre (0.5 miles), and Le Secret de Scarlet (0.4 miles). Which room amenities are available at Marriott's Village d'Ile-de-France, A Marriott Vacation Club Resort? All in all we had a great time and would thouroughly recommend the hotel. This service may contain translations powered by Google. My husband is all about the shower's in hotel rooms and The Roslin did not disappoint. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Excellent service, friendly staff and a great atmosphere. Considering the financial climate, you would think the council would be trying to help not hinder us. We arrived on Sunday afternoon and it was packed! Please note that all Special Requests are subject to availability and additional charges may apply. In my opinion, it was a fabulous stay for adults/couples who want to feel a little bougie and well taken care of. I think it lacks only a pool table (a teens room like. Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free. Own or manage this property? The products that they have in the room (shampoo, condition etc) were excellent, smelt fabulous and did seem to be cheap. She was great to chat with and was beaming with positivity and lots of energy. to destination. I wasn't the only consultant staying in this hotel, they have many customers who stay there every week, it became a home from home for us business travellers!Recently refurbished, the hotel decor is stylish and contempory. This service may contain translations powered by Google. Our whole experience was excellent, will definitely be returning and would recommend this. However we were still charged the full amount for our booking, with no concession, discount or other consideration when: - we'd booked a 2 bedroom, 2 storey townhouse with Marriott (over 100 sq metres) and the alternative was 1 bedroom and 38 sq metres; - we'd particularly wanted the space as we've stayed at other Marriott Vacation Clubs and we knew we'd be able to enjoy adult time in the evening in the lounge etc when our young son was in bed. The staff from reception, the restaurant, the bar, the spa treatment area, and down to the night staff they all go above and beyond to provide a wonderful service and very stress free experience, the breakfast was delicious i had the scrambled eggs & smoked salmon my friend had a full English all wonderful! The concierge we sought advice from was extremely helpful (sorry, didn't get a name, bearded chap!) 2-star hotels from $44, 3 stars from $24 and 4 stars + from $56. Very tasty and left you wanting more! Filter. Whether you are looking for breakfast, brunch, afternoon tea or a la carte menus, we've got you covered. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. JL. Certain services and amenities may be reduced or unavailable as a result. Our evening meal was delicious and presented lovely. Halfway House 112 spaces. Experience fine dining, the freshest ingredients and first class food experts at its best at the Roslin, an AA Rosette restaurant set in the heart of this beautiful hotel. We wish we would stayed longer. The hotel was a short drive from the theme park. Sign up and we'll send the best deals to you. I have received no reasonable explanation from Marriott as to how their overbooking policy works, why we were selected to go elsewhere, why we were told so late and why they were still accepting bookings after we'd booked our stay 6 weeks prior. Thank you for providing your review. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. My gluten free options were excellent again and I chose tandoori spice halibut with vegetable curry it was flavourful and delicious, I would thoroughly recommend the food as everyone on our table of 6, the meals were all delicious. All photos(60) Bedroom(38) Bathroom(12) Balcony(2) Building(1) View all photos. The hotel was very busy but nothing was too much trouble for anyone. Very nice small single room., Wonderful location! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We had ordered the shrimp cocktail and the burrata to start and both were a great way to start our meal. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The Roslin Beach Hotel is set on a sandy beach, just over a mile from shops and an amusement park on the vibrant seafront. Dinner was superb, the quality faultless. Obviously it must come down the line from the Owners and management team but all the staff that we interacted with couldn't have been nicer, more helpful or professional making our stay so much more enjoyable. I was very satisfied with my pick! We highly recommend The Roslin. 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We shared in some champagne and hand made chocolates over looking the sea view's before calling it a night. What food & drink options are available at Marriott's Village d'Ile-de-France, A Marriott Vacation Club Resort? There is no balcony in our triple rooms, only some of Classic and Superior Rooms have a balcony. Fill kitchen. The Regis Group a real estate investor based in Warrior Square has officially struck a deal to take over the site, with bosses aiming to ensure the success and longevity of the shopping centre. So for his birthday I booked an overnight stay. Top room amenities include a minibar, air conditioning, and a flat screen TV.